Hi Patti: this will be long but I went to show you all the e mails I have sent and the run around I got from a MY cOPycat44221
MyLeague Tournament Support now I show the rest of the e mails and what she did i had 18 tourneys set now there is none, As you know I have been a cases member for years and a My league member and a Plat, Dimond or a gold member. I think this person knows nothing, please help me. Here is a copy of the e mail we exchanged. I am sorry this is so long. ----- Original Message -----
From: cOPycat44221
To: DoDuckie74
Sent: Monday, October 10, 2011 8:37 PM
Subject: Re: : Re:ysoc7crib Other [PLAT] (Ladder Support) #2026361
I have changed your TD name to DoDuckie74.
Thank you for supporting the Cases and MyLeague s.
cOPycat44221
MyLeague Tournament Support
On Mon, Oct 10, 2011 at 5:32 PM, DoDuckie74
> Here are some screen shots. When I do what you told me to do here I even
> tried to login in my old name doduckie11 you will see what it told me and I
> don't have that e mail address any more I changed it to
> doduckie74@casesladder.com I have been a Platinum member for years and this
> is the first time I have had a problem. My new name is doduckie74
> password is help1937help that is what I want for a td name and that
> password. I do think when I renew that I should be compensated for all my
> problems and an answer right away. Thank you doduckie74
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> ----- Original Message -----
> From: cOPycat44221@igl.net
> To: doduckie74@casesladder.com
> Sent: Monday, October 10, 2011 1:03 PM
> Subject: Re:ysoc7crib Other [PLAT] (Ladder Support) #2026361
> Ladder Representative: copycat44221
>
> Dear doduckie74,
>
> Log into your TD Admin page (not HTD Admin page) using your current TD name
> and password. Then click the link that is marked 'Change TD Name'. The
> will automatically change your TD name to match your new player name.
>
> cOPycat44221
> MyLeague Tournament Support
>
> ------------------------------------------------------------------------------
> Below is a copy of the original message sent to Case's Ladder support.
> Please
> quote the entire message when replying to this mail, and insert your
> responses
> at the TOP of the mail. Do not reply with messages of thanks and such...It
> slows us down in dealing with other problems! Thanks a bunch for your
> support!
> ------------------------------------------------------------------------------
>
> Ladder Username: doduckie74
>
> Full Name: Donald Sheridan, Trans #: , PIN #: , Platinum Plan:
>
> I AM A TOURNMAMENT DIRECTOR IN SOCIAL 7 LADDER. I CHANGED MY NAME YESTERDAY
> OR SATURDAY 10/8/2011 AND IT DID NOT CHANGE MY NAME IN THE TD PAGES IT IS
> LISTED AS DODUCKIE11. CAN YOU HELP ME GET IT CHANGED I HAVE 18 TOUNAMENTS
> SET AND I DON'T WANT TO LOSE THEM. I ASKED THE HEAD ADMIN TO HELP ME AND SHE
> CAN NOT DO IT. I DON'T HAVE A TRANSACTION NUMBER. THANK YOU IN ADVANCE.
> DONALD SHERIDAN
>