Hi Everyone,
We have some really exciting news for those of you who play on dual-reporting Ladders or Leagues who have watched your Skill Ratings rise and fall with no apparent rhyme or reason. Our programmers have been chasing this bug with a big can of Raid for almost a year now with no luck. You can trust me when I say that this one has been every bit as frustrating for us as it has been for you.
The GOOD news though is that we finally got it! The programmers found and squashed the bug last week. We've kept a close eye on it over the weekend to make sure that things truly were working properly now, and they are! The Skill Ratings on dual-reporting Ladders is now working properly - eureka!
As a result, we have reset the Skill Ratings on all dual-reporting Ladders and Leagues this afternoon. We apologize for any inconvenience this might cause, but it is necessary to purge the old, corrupted Ratings in order to allow new and accurate Skill Ratings to start accruing. While we realize it will be annoying for everyone in the short-term, in the long-term it means that the Skill Rating you earn will be accurate and something to be proud of. The old numbers were just that - numbers, since the error in the programming removed any validity from their meaning.
Thank you very much for your continued support of Case's Ladder, as well as for your patience while we worked on resolving this bug.
Abigail :)